Privacy Policy

1. Overview

This Privacy Policy describes how Colleyville Real Estate Guide ("we," "us," or "our"), operated by Rick Ramirez, REALTOR® of Ebby Halliday Real Estate (TREC License #0807551), collects, uses, and shares information when you visit colleyvillerealestateguide.com (the "Site") or submit information through our contact forms.

By using this Site, you agree to the practices described in this policy. If you do not agree, please do not use the Site.

2. Information We Collect

Information You Provide Directly

When you complete a form on this Site — including consultation requests, home valuation requests, or the buyer guide download — we may collect:

• First and last name
• Email address
• Phone number (if provided)
• Property address (for valuation requests)
• Your buying or selling timeline
• Any additional information you include in a message field

Information Collected Automatically

When you visit the Site, certain information is collected automatically through cookies and tracking technologies, including:

• IP address and approximate location
• Browser type and version
• Pages visited and time spent on the Site
• Referring website or source
• Device type (desktop, mobile, tablet)
• Actions taken on the Site (clicks, form interactions, downloads)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and fulfill service requests (consultations, valuations, guide delivery)
• Send you the Colleyville Home Buyer's Guide or other requested resources
• Provide periodic market updates and real estate information relevant to Colleyville and surrounding DFW communities, where you have opted in
• Improve the content and functionality of the Site
• Measure the effectiveness of our advertising campaigns
• Comply with legal and regulatory obligations applicable to licensed real estate professionals in Texas

We will not use your information to send unsolicited commercial messages unrelated to real estate services, and we will not contact you repeatedly after you have asked us to stop.

4. Third-Party Services

This Site uses the following third-party services, each of which may collect and process data according to their own privacy policies:

Meta Pixel (Facebook / Instagram)

We use the Meta Pixel to measure ad performance and build retargeting audiences on Facebook and Instagram. The Meta Pixel collects data about your visit and actions on this Site, including page views and form submissions. We use Automatic Advanced Matching, which sends hashed (encrypted) contact information — such as email addresses or phone numbers you provide — to Meta to improve audience matching accuracy. This data is encrypted before transmission and Meta does not receive it in readable form.

To opt out of Meta's data collection: facebook.com/help/568137493302217

Google Ads & Google Tag Manager

We use Google Ads remarketing tags to show ads to previous visitors of this Site as they browse the web. Google Tag Manager is used to manage and deploy tracking tags. Google may use cookies to serve ads based on your prior visits to this Site.

To opt out of Google's interest-based advertising: adssettings.google.com

Google's Privacy Policy: policies.google.com/privacy

Formspree

Form submissions on this Site are processed by Formspree, Inc. When you submit a form, your data is transmitted to Formspree's servers and forwarded to us via email. Formspree stores submitted data temporarily in accordance with their own privacy policy, available at formspree.io/legal/privacy-policy.

5. Cookies & Tracking Technologies

This Site uses cookies — small text files stored on your device — and similar tracking technologies. The types of cookies used include:

Strictly Necessary Cookies

Required for the Site to function. These cannot be disabled and do not collect personal information for advertising purposes.

Analytics Cookies

Used to understand how visitors interact with the Site (pages visited, time on site, source of visit). We use Google Analytics for this purpose.

Advertising & Retargeting Cookies

Set by Meta and Google to build advertising audiences and measure campaign performance. These cookies track your visit and may be used to show you relevant ads on other platforms after you leave this Site.

Managing Cookies

You can control cookies through the cookie consent banner displayed when you first visit the Site, or through your browser settings. Note that disabling certain cookies may affect Site functionality. You can also opt out of interest-based advertising through the links provided in Section 4.

6. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• Service providers: Third-party platforms listed in Section 4 that help us operate the Site and communicate with you (Formspree, Meta, Google).
• Legal requirements: If required by law, court order, or governmental authority, or to protect the rights and safety of our clients or others.
• Business transfers: In the unlikely event of a sale or transfer of our business, your information may be transferred as part of that transaction. You will be notified of any such change.
• With your consent: In any other circumstance, only with your explicit permission.

As a licensed REALTOR® in Texas, we are also subject to data handling obligations under the Texas Real Estate License Act and the REALTORS® Code of Ethics.

7. Your Rights & Choices

You have the following rights regarding your personal information:

• Access: You may request a copy of the personal information we hold about you.
• Correction: You may request that we correct inaccurate information.
• Deletion: You may request that we delete your personal information, subject to any legal retention requirements.
• Opt-out of marketing: You may unsubscribe from any marketing emails at any time using the unsubscribe link in any email we send, or by contacting us directly.
• Cookie preferences: You may update your cookie preferences at any time through your browser settings or our cookie consent tool.

To exercise any of these rights, contact us at Rickramirez@ebby.com or (682) 402-3808.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This Site uses HTTPS encryption for all data transmission. Form submissions are transmitted securely through Formspree.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Children's Privacy

This Site is not directed to children under the age of 13 and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the Site after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Name: Rick Ramirez, REALTOR®
• Brokerage: Ebby Halliday Real Estate
• TREC License: #0807551
• Email: Rickramirez@ebby.com
• Phone: (682) 402-3808
• Website: colleyvillerealestateguide.com